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People matter the most. They must always come First.
We exist because of our customers. We have to delight them with our product quality and service.
Operational excellence is vital to meeting our customer’s expectations and our long-term sustenance. Cost, quality, execution, and innovation are the bedrock of operational excellence.
We have to make a positive impact on society. Our planet is extremely precious and we must protect the environment. We must preserve people’s trust in us and always operate with high standards of integrity and governance.
Honesty and not compromising on our principles and values are the pillars of integrity. We must display high ethical standards and always preserve people’s trust in us. We must walk the talk with good intentions.
Everyone must be treated with respect regardless of their position or personal attributes. Since we operate globally, we have to be empathetic and respectful of different local cultures. We must gracefully acknowledge and respect each other’s feelings, ideas, and opinions, even when they differ to ours.
We are committed to building strong and lasting relationships that are based on trust, belongingness, and loyalty. We are also committed to our organization’s objectives and success.
Our greatest achievements are a result of entrepreneurial leadership, exemplified by our founders. It is a mix of intense passion, self-initiative, risk taking ability, commercial acumen, resourcefulness, perseverance, and sense of ownership. Mistakes and failures are an acceptable part of taking risks, as long as actions are prudently conceived and executed, and we learn from our mistakes.
We must be adaptable and embrace change positively. A growth mindset requires being open-minded and flexible at all times. We must encourage and welcome feedback, both positive and negative, and create opportunities to learn and improve.
Good teams collaborate in harmony across functions, business groups, boundaries, and external stakeholders. They achieve much more than the sum of their parts. For collaboration to shine, every member must work together constructively for the common goal with good bonding and communication, and must also support, coach, and trust each other along the way.
We must be visionary and constantly strive to do things differently than others. New methods, innovative ideas, and creativity must be encouraged and adopted across all business areas.
Knowledge is the sum of information, skills, experiences, insights, and continuous learning. We aspire to be a knowledge and expertise driven company. Continuous improvement is only possible with continuous upgradation, application, and dissemination of knowledge.
Execution is the art of getting things done. Our success lies in transforming ideas, strategies, and plans into time bound actions and results. Perfect execution requires rigorous planning, continuous review, personal initiative, coordinated teamwork, and constant attention to details.
The business eco-system is riddled with unexpected challenges, and during times of hardship, we must bravely work through our difficulties, fears, and uncertainties, even sometimes at great personal cost and sacrifice.
We believe in being a responsible corporate citizen and being sensitive to the physical and social world around us. We expect adherence to best practices for environment, health, and safety standards. We aspire to have a positive impact and outreach through our CSR programs.
Responsible governance requires ethical conduct, transparency, prudent control systems, a culture of compliance, and fairness. Our actions must preserve the trust of our stakeholders and adhere to our Code of Conduct.